Welcome

Welcome to Oak Lodge Water Services (OLWS)! We hope you enjoy getting to know the area and want you to know we are here to help you settle in. Water is one of life's basic needs, and we do our best to keep water clean. From fresh healthy tap water, to clean up of wastewater after water use, to surface water/watershed protection. OLWS is committed to environmental health and your well-being.

OLWS is located in the lower Willamette Valley Watershed in North Clackamas County. OLWS offers tours of both the drinking water and wastewater facilities. If you are interested in taking a tour please email info@olws.org.

What's surface water/watershed protection? It means OLWS helps to keep our storm sewers clean as water flows directly into our local creeks and the Willamette River.

To get started check out our Customer Welcome Brochure.

When will my bill come?

OLWS bills arrive on a bi-monthly basis for three services: Drinking Water, Wastewater, and Watershed Protection Services. That means customers receive one bill every other month for service provided during the previous two months. Depending on your several factors, joint bills come to your home either in odd or even months.

Where can I pay my bill?

Service charges can be paid through our autopay service, online, over the phone, or in-person at the Oak Lodge Water Services administration building, located at 14496 SE River Road in Oak Grove, OR. Bills may be viewed online, and online payments can be made by logging in and then using your account number, unique identification number and amount to pay. When available, in person payment is taken at the front counter during business hours (8:00 a.m. to 5:00 p.m. Monday thru Friday, except for holidays, or there is a payment drop slot located on the far left of the front doors of the building.

Can I pay my bill with my credit or debit card?

Yes, OLWS accepts credit or debit card payments from cards bearing either the Visa, Mastercard, Discover, or American Express logo. Click here to pay online.

How can I get more information about volunteering or requesting a tour?

Please review our website and sign up for our interested parties list to receive regular updates. OLWS does have volunteer opportunities, including a Budget Committee. We offer tours to groups of at least 6 people - please contact us at info@olws.org to request more information.

Supporting Documents

Welcome Brochure

Website Accessibility Policy

Oak Lodge Water Services is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Oak Lodge Water Services has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at (503) 654-7765

Ongoing Compliance Information

Compliance Officer

Oak Lodge Water Services has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Oak Lodge Water Services regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at (503) 654-7765.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.

Welcome

Drinking Water Rates

Wastewater Rates

Watershed Protection Fee

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