Here are some determining factors that can affect the way your water tastes and smells when you get a glass from your kitchen faucet.
Old pipes in your house can cause an unusual taste and smell to your water
Filter cartridge may need to be changed. It is very important that you follow the manufactures instructions on how often you change that cartridge. In some cases bacteria can grow rapid inside of water filter cartridges which can be harmful to your health.
An old faucet may be made from iron or galvanized steel. Old rubber gaskets and screens can sometimes cause a metallic taste or strange odor to the water.
The rubber seals may be disintegrating and cause a bad taste even if they still keep the water from dripping.
If you have concerns regarding your water's taste and / or odors please call us at 503-654-7765. We would be happy to answer questions regarding the quality of your water. You can also read our water quality report to learn more.
Oak Lodge Water Services (the "District") is committed to ensuring that its services are accessible to all
members of the public. As part of this commitment, the District strives to provide an accessible website compatible with
the Web Content Accessibility Guidelines (WCAG) version 2.1, AA, and commercial screen reading software. Features of the
website are created to allow individuals with vision and other impairments to understand and use the website to the same
degree as someone without disabilities.
If you need any special assistance or accommodations:
Contact our compliance support team via telephone at: (888) 765-1970
Ongoing Compliance Information
Compliance Coordinator
The District has designated a Compliance Coordinator for website disability-related accommodations. The Compliance
Coordinator has received training in website accessibility and updates the site in accordance with those best
practices and requirements.
Compliance Procedures
The District is working to ensure all website content complies with the Americans with Disabilities Act
and controlling State laws. In an ongoing effort to continually improve and remediate accessibility issues,
the website is regularly scanned to ensure ongoing compliance, and timely changes are made to any inaccessible
content if found.
Accessible Documents Policy
The District is committed to providing all documents hosted on the website in an accessible format or making accessible
alternatives available.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites that do not have accessible content. This site may
also include documents provided by third parties. While we cannot control the accessibility of content provided by
third parties, we are happy to assist any member of the public with reading and accessing content on our site.
Report a Website Accessibility Issue
We are committed to your ability to access all content, and we will respond to all requests in a timely manner.
If you need assistance or accommodations while accessing content on this website, please contact our Compliance
Coordinator via the form below:
Pay Online
Contact Us